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Jennifer
DeRover
VP, Enterprise Product Marketing
Synchrony
Jennifer DeRover is a trailblazing brand and marketing executive with over 20 years of experience in strategic marketing and consulting for esteemed brands like The Home Depot, The Coca-Cola Company, Synchrony and numerous others. As Vice President of Enterprise Product Marketing, Jennifer established Synchrony's first Product Marketing team and continues to lead a team of senior product marketing managers who craft and execute successful market strategies for financial products, including Synchrony Pay Later, their new buy now, pay later solution. Her expertise in brand strategy, customer experience (CX), and integrated marketing is enhanced by her advanced certifications in Design Thinking and Product Innovation from MIT Sloan and Stanford University, enabling her to develop solutions that significantly improve customer engagement and foster enduring brand loyalty. Her transformative influence and value were recognized when she received the prestigious Synchrony CEO Award in 2023, underscoring her critical role as a dynamic leader in marketing excellence.
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18 February 2026 13:30 - 14:15
Panel | Rep buy-in decoded: What actually drives enablement adoption
According to HubSpot, only 52 percent of sales professionals use sales enablement content, which means nearly half of what PMMs create never shows up in real customer conversations. This panel will explore why enablement adoption breaks down in the field and what actually influences reps to trust, use, and rely on enablement content in live deals. Join us for a deep dive into the behaviors, incentives, and enablement approaches that consistently drive rep buy-in rather than passive distribution. Key takeaways - What truly drives rep adoption and what PMMs often overestimate or overlook - How to design enablement that aligns with rep workflow, pressure, and deal reality - Practical ways to earn rep trust before asking for behavior change - How to reinforce enablement so it becomes habit, not optional reading