Partner with us

Get your ticket

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Abid
Chaudhry
Director, Product Marketing and Founder of AI Marketing AI Guild
ServiceNow
Abid Chaudhry is Director of Product Marketing for Employee Experience & HR Service Delivery at ServiceNow, where he leads go-to-market strategy for AI-powered employee workflows and autonomous HR solutions. A former product marketing leader at Microsoft and AT&T, Abid has built a reputation for translating complex technology shifts into practical business transformation strategies for enterprise organizations. In addition to leading product marketing for ServiceNow’s Employee Workflows portfolio, Abid founded and leads the company’s Marketing AI Guild, a practitioner-led initiative helping teams become AI-native marketers through applied AI systems, governance, and workflow innovation. His work focuses on the intersection of AI, enterprise transformation, and human-centered leadership.
Button
09 December 2025 09:30 - 10:00
The context layer is the job
Session taken from - Product Marketing Summit Seattle AI isn't disrupting PMM's most important work. It's absorbing the second job that was competing with it. Product marketing has always done two things: set strategy and produce content. AI is taking one of them. The problem is that most PMMs have been using content production as their primary value signal, and that's where the anxiety is coming from. The real opportunity isn't better prompts or faster workflows. It's the structured strategic intelligence that every AI tool, every seller, and every campaign in your organization builds from. PMMs who own that layer don't produce every artifact. They're the source everything else draws from. This session addresses the identity shift directly, shows what a canonical content layer looks like in practice, and includes real examples from how it has been built and deployed at ServiceNow at enterprise scale. Outcomes: - A framework for understanding PMM's evolving value in an AI-native organization - A practical model for structuring your messaging as retrievable knowledge rather than finished documents - A canonical audit of your own domain you can act on immediately