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Abid
Chaudhry
Director, Product Marketing - Employee Experience & HR Service Delivery
ServiceNow
Abid Chaudhry is a product marketing leader with 15+ years of experience helping global tech companies craft compelling narratives and drive GTM success. As Director, Product Marketing at ServiceNow, he leads product marketing for the Employee Workflows segment, focusing on solutions that help elevate the employee experience for global enterprises. Abid’s career path wasn’t a straight line, but that’s exactly what shaped his perspective. After earning a degree in International Finance from American University, he built his expertise across product strategy, messaging, and market development—building and scaling product marketing functions across enterprises like Microsoft and AT&T, high-growth startups, and some of the biggest names in tech. Diagnosed with ADHD at 29, Abid gained a deeper understanding of how he works best—not by fitting into rigid frameworks, but by leveraging adaptability, curiosity, and emotional intelligence. That realization fueled his passion for the soft skills that often separate good product marketers from great ones. Today, he’s an advocate for neurodiversity in the workplace and a firm believer that influence in PMM comes from more than just knowing the data—but also knowing how to connect, communicate, and drive action. When he’s not obsessing over positioning statements, you’ll probably find him listening to Pink Floyd, debating the finer points of human behavior, or attempting to keep his cats Poncho and Izzy from wrestling during Zoom calls.
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12 August 2026 12:00 - 12:30
When everyone has AI, messaging becomes the moat
For years, the advantage went to the team that could produce the most. The most content, the most campaigns, the most touchpoints. AI has made that race irrelevant overnight. When every competitor can generate a positioning deck, a launch email, and a full content calendar before lunch, volume stops being a differentiator. What's left is the quality of your thinking and how clearly you can articulate why your product is the only credible answer to a specific problem. This keynote makes the case that messaging and positioning are no longer supporting functions of product marketing , they are the competitive strategy. In a market where 88% of marketers are now using AI in their daily work [AI Marketing Statistics 2026, Adobe] and campaigns launch 75% faster than two years ago [State of AI in Marketing 2026, Averi], the brands pulling away aren't the ones moving quickest. They're the ones saying something that actually lands. What you'll learn: - Why AI abundance has made sharp, differentiated messaging more valuable — not less — and what separates positioning that cuts through from positioning that blends in - How to use AI to stress-test and sharpen your messaging rather than generate it from scratch — and why that distinction defines whether AI makes your positioning stronger or just faster - A practical framework for building messaging that holds up under competitive pressure, across every channel, even as the tools your competitors use continue to level the playing field